Lean Six Sigma Certification Training

• Green Belt is a prerequisite!

• 60 Hours of Training (Available for 16 Weeks from Start Date)

• Online-On Demand Training Content -- Asynchronous

• Available 24/7 (Internet Connection Required)

• Includes Videos, Quizzes, Exercises, Unit Review Tests, & Certification Exam

• PDF’s of Presentation Handouts & Textbook included

• 80% Required on All Quizzes & Tests prior to Unlocking Certification Exam

• Must Complete Successful Lean Six Sigma Black Belt Project

• 4 Hour Certification Exam; 80% Required to Pass

Topics Covered:

• ASQ Black Belt Body of Knowledge Plus Additional Key Knowledge

• Organization-Wide Planning & Deployment, CI Methodologies, and Process Management & Measures

Fundamentals of Lean, Six Sigma, Theory of Constraints (aka: TOC) Continuous Improvement (CI) Methodologies; Business Systems & Processes relationship to Strategic Planning & Deployment for Initiatives, TOC Thinking Processes & Hoshin Kanri; Leadership: Roles & Responsibilities, Organizational Roadblocks, Conflicting Assumptions & Paradigms, Change Management; Stakeholder Impact, Critical Thinking, Emotional Intelligence, SWOT & PESTLE Analysis, Benchmarking, Business Performance & Financial Measures, Scorecards & Dashboards, Local vs. Global Performance, Throughput Accounting & Other TOC Metrics

• Team Management

Team Formation, Stages, Types, Roles & Responsibilities, Member Selection Criteria, and Constraints & Success Factors; Team Facilitation: Motivation Techniques, Communication, & Leadership Models; Team Dynamics: Group Behavior, Conflict Resolution,

• Define Phase

Voice of the Customer (VOC): Customer Identification, Data Collection, & Requirements, Communication Plan, Flow Charts & SIPOC; Project Charter: Business Case, Problem Statement, Project Scope, Goals & Objectives, Performance Measures, Charter Review; Project Management (PM) Tools: Gantt charts, Toll-gate Reviews, Work Breakdown Structure (WBS), RACI; Critical Chain Project Mgt; Affinity, Tree, & Matrix Diagrams, Prioritization Matrices, Activity Network Diagrams, VATI Process Flow Analysis, Interference Diagrams

• Measure Phase

Process Characteristics: Process Flow Metrics & Analysis Tools; Data Collection: Types of Data, Measurement Scales, Sampling, Operational Definitions, Data Collection Plans; Voice of the Process; Defect Logs & Maps (Measles Charts); Measurement Systems Analysis (MSA), Organization Metrics, Metrology; Probability: Basic Concepts & Distributions; Basic Statistics: Terminology, Central Limit Theorem, Descriptive Stats, Graphical Methods, Valid Statistical Conclusions; Process Capability Indices, Process Performance Indices, General Process Capability Studies, Process Capability for Attributes Data, Process Capability for Non-Normal Data, Process Performance & Specification, Short-term & Long-term Capability

• Analyze Phase

Measuring & Modeling Relationships between Variables: Correlation Coefficient, Linear Regression, Multivariate Tools; Hypothesis Testing: Terminology, Statistical & Practical Significance, Sample Size, Point & Interval Estimates, Tests for Means, Variance, & Proportions, Analysis of Variance (ANOVA), Goodness-of-fit (Chi square) Tests, Contingency Tables, Nonparametric tests; Failure Mode & Effects Analysis (FMEA): Design FMEA (DFMEA) and Process FMEA (PFMEA) Traditional and with AIAG Updates; Quality Function Deployment (QFD), Gap Analysis, Root Cause Analysis, Waste Analysis, Overall Equipment Effectiveness

• Improve Phase

Design of Experiments (DOE): Terminology, Design Principles, Planning; One-factor, 2-Level Factorial, & Full Factorial Experiments; Overview of Shainin Methods; Lean Methods: Waste Elimination, Cycle-Time Reduction, Kaizen, 5S (6S): SMED, Kanban, Poka-Yoke, Standard Work, Line Balancing, Level Loading, Single Piece Flow & Work Cells; Theory of Constraints Methods: 5 Focusing Steps, Drum-Buffer-Rope, Buffer Management, Distribution/Replenishment Solution, Irrefusable Offers, Overcoming Resistance to Change; Situational A-B-C Gameplans, Basics of TRIZ; PDCA, Action Logs, Improvement Implementation

• Control Phase

Statistical Process Control (SPC): Objectives, Selection of Variables, Rational Subgroups, Control Chart Selection and Analysis; Other Controls: Total Productive Maintenance (TPM), Visual Controls, Fever Charts, Dashboards; Maintain Controls: Measurement System Reanalysis, Control Plans, Check Sheets, Layered Audits, Leadership Standard Work; Sustain Improvements: Lessons Learned, Change Management Documentation, Training Process Owners & Staff, Ongoing Evaluation

• Design for Six Sigma (DFSS) Framework & Methodologies

Tool Overview: SWOT/PESTLE, Benchmarking, QFD, Design for X (DFX), FMEAs, FEA, Robust Designs, Lean Product Development

• iTLSS Integrated Methodology: TLSS = Theory of Constraints + Lean Six Sigma

Combining Methodology & Tools from the 3 Big CI Methodologies for Rapid Improvement; The Ultimate Improvement Cycle; 4-Blockers, Strategic & Tactical CI Program/Initiative Planning & Execution with Chain of Solutions & Roadmap to Efficacy

Key Takeaways:

• Leads Projects with Lean Six Sigma Expertise

• Green Belt Knowledge & Skills Plus: Advanced Project & Team Leadership

• Intermediate to Advanced Statistics (Use Software for Analysis: Excel or Minitab)

• Maps Processes & Solve Challenging Quality or Performance Problems

• Lean & TQM, Ability to Design Processes

• Additional improvement project leadership to overcome obstacles & get results

Who Should Attend:

This level of training is good for Managers, Analysts, Engineers and Quality & Continuous Improvement staff; &/or others who will consistently drive impactful results. They lead 4 to 6 larger projects per year anywhere in an organization & work on improvements about 75-100% of their work time